The present conditions of sale are concluded by the seller, hereinafter referred to as "shop of the VRAF", and on the other hand by any physical person, wishing to make a purchase via the website of the VRAF, hereinafter referred to as "buyer".
Order to the trite to a product listed on the site "The VRAF boutique" implies prior consultation of the present conditions of sale.
They aim at defining the contractual relations between the VRAF shop and the purchaser and the conditions applicable to all purchases made through the website of the VRAF.
The acquisition of a good or a service through this site implies unreserved acceptance of the present conditions of sale by the purchaser. These conditions of sale will prevail on all other General or specific, not expressly approved by the VRAF.
The VRAF reserves to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of order by the purchaser.
Characteristics of the nominated properties
Products are those which appear on the site of the VRAF shop. The photographs offered on the site are the most faithful possible but cannot ensure a similarity with the product, including as regards the colours. Photos, descriptions and prices are not contractual.
The products are offered within the limit of stocks available. In the event of temporary or permanent unavailability and receipt of payment, a have will be generated for the benefit of the buyer who may then choose another product for a price equivalent or refund by cheque.
Price and postage
Extras in the VRAF shop prices price incl. VAT in euro on the day of the order, any change of the rate could be reflected in the price of products or services.
The shop of the VRAF reserves the right to modify its prices at any time, on the understanding, however, that the price appearing in the catalogue the day of the order will be the only applicable to the purchaser.
The prices indicated under articles do not include order processing, transport and delivery costs.
Shipping costs include the costs of processing the order, transportation, the price of the envelope and the various packagings used for your articles. These shipments will be in thanks or letter to the choice of the VRAF according to the nature of the shipped product.
The shipping costs are calculated automatically in your shopping cart or as noted on the order form.
Online sales aus general conditions of sale of the products presented on the site is reserved for buyers residing in France
Metropolitan and in the European Union. Residents buyers in overseas or abroad should contact the VRAF shop for attaching special conditions of sale.
The buyer who wishes to buy a product must be:
-read the conditions of sale
-fill the order form giving all references to products or services selected or check his order in the basket
-make payment under the conditions laid down either:
by cheque via downloadable order form on the site
by bank transfer via the contact details set out on the order form
-check mailing address for the products livraisondes.
The confirmation of the order entails acceptance of the present conditions of sale, recognition in having perfect knowledge and renunciation to take advantage of its own conditions of purchase or other conditions. All of the data supplied and recorded confirmation will be worth proof of the transaction. The confirmation will be worth signature and acceptance of the operations performed.
Terms of payment
The price is due to the command.
At the request of the purchaser, it will be sent an invoice on paper.
The receipt of this payment will be worth the order confirmation and will result in the same terms as for sale online.
Delivery of the order
Deliveries are made to the address indicated in the order form which may not be in the geographic zone agreed (except particular agreement between the buyer and the store of the VRAF).
The risks are borne by the purchaser from the moment the products have left the premises of the VRAF.
The shop of the VRAF chose "La Poste" for sending the parcels in the best conditions. Delivery times usually observed are 15 days after receipt of the cheque or transfer.
This period is given by way of indication and shop of the VRAF will do its utmost for brevity this time, the period of 15 days does not constitute a deadline and the responsibility of the shop of the VRAF cannot be held liable in the event of breach of contract due to force majeure. The VRAF shop disclaims the elongation of livraisondu times of the carrier, particularly in the case of loss of the products, weather or strike. Some designs require a delivery time up to 4 months. (notably for pre-order items)
If the delay would exceed 4 months of the payment of the order, the contract of sale may be terminated and the purchaser refunded.If the buyer wishes to have other means of delivery (recommended, insurance...), beyond the scope of these general conditions of sale and shall then contact the shop of the VRAF to set special conditions of sale.
Right of withdrawal of 14 days (article L. 121 - 21 of the Code of consumption)
You can retract your order without giving any reason within 14 days calculated from the date on which you, or a third party designated by you (other than the carrier), have received or physically took possession of product or goods purchased. To do so, you must notify us (VRAF, 13 Impasse Hector BERLIOZ 13180 GIGNAC-LA-NERTHE) your decision you retract your order by downloading and completing the form available on the shop withdrawal.
Effect of withdrawal
We will refund all payments that we have received your part regarding the command or articles you may return it to us and for which you want to enforce your right of withdrawal. In any case this refund cause no additional cost to you. Please note that you must return the product (s) no later than 14 days from the date on which you have notified your decision of withdrawal. You must take your charge the direct costs for returning the (a) product (s).
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
-delivery of products that were made to your specifications or clearly personalized - delivery of products may not be returned for reasons of hygiene or health protection, if you unsealed them either, who, after having been delivered, was mixed in a manner inseparable with other articles
Returns or claims
-In case of errors of delivery on the ordered references, buyer shall make to the shop of VRAF, same day delivery, any claim concerning delivery errors and/or non-compliance of products in kind or in quality compared to the indications appearing on the website and order form.
-In the case of Exchange, any product to Exchange or refund must be returned in its original packaging in perfect condition at VRAF 17 rue mines 68310 Wittelsheim.
To be accepted, any return will have to be reported to the shop of the VRAF, by email and have the consent of the VRAF.
The return of the goods will take place within 14 days of the receipt of the products. Any reference not performed in the rules defined above and within the time limits will not be taken into account and shop of the VRAF release from liability vis-à-vis the buyer and will not resume the product in the case of an Exchange or a refund of the fact of the buyer.
Removal of the package costs will be the responsibility of the VRAF.
-In the case of major damage (damaged package, broken or missing products) during transport, the package shall be refused and the reasoned protest must be formulated in writing to the post office within 3 days of delivery, and the boutique of the VRAF the day of delivery accompanied by mail sent to the carrier. Any claim not made in the rules defined above and within the time limits will not be taken into account and shall relieve the VRAF of any liability vis-à-vis the buyer.
In case of dispute or claim, the purchaser will address in priority at the VRAF shop to get an amicable solution.
The seller, in the process of selling online, held that by an obligation of means, its responsibility will not be liable for damage resulting from the use of internet network such as loss of data, intrusion, virus, rupture of the service, or other involuntary problems.
All elements of the site VRAF (graphics, texts, photos) are and remain the exclusive property of the VRAF. Person is authorized to reproduce, exploit, rebroadcast, or use in any way whatsoever, even partially, elements of the site they are software, Visual or sound except with the agreement of the VRAF. Any reproduction, partial or total and strictly prohibited under penalty of prosecution.
All our models are deposited in CopyrightFrance.com
Processing of personal data
Your details are used only for processing your order and they will not be transmitted to third parties.
However, you have a right of access, modification, rectification and deletion of data concerning you (art. 34 of the law Informatique et Liberté). You can make us the request by email or mail.